We are Critical Friend Consulting
Some people regard the term “critical friend” as an oxymoron. Not in our book
For us a critical friend is someone you can trust and who asks the right questions at the right time. We examine your business with a fresh pair of eyes and from an external perspective. As a critical friend we have an advocate for the success of your business
We take the time to fully understand your business environment and the outcomes that you are working towards. We consider these outcomes from the perspective of your staff, customers and stakeholders.
We know what its like so we are very sympathetic to the challenges you face.
We offer bespoke tailor-made solutions designed to meet your organisation’s unique circumstances.
We don’t just talk the talk, we have all operated in the business arena from the front-line to the boardroom. We will work in partnership with you ensuring that we deliver measurable outcomes.
We genuinely love what we do and have bee operating in the customer services arena for many years.
We have built our success on our passion for inspiring excellence through learning. We are sharply focused on improving competencies by thinking outside the box as a means of embedding sustainable solutions.